Customer Service Leader
- Title: Customer Service Leader
- Qualifications: High School or Equivalent
As a Customer Service Leader, you will provide stability in the store by supporting the Store Manager with the operation of the unit.
Whether you are looking for an incredible full-time career, or a great part-time job, the Customer Service Leader position is a wonderful way to learn how the convenience store business operates.
Responsibilities
As a Customer Service Leader you will be responsible for the following:
- Providing a pleasant shopping experience for all customers.
- Providing prompt, efficient and courteous customer service.
- Maintaining a clean, customer friendly environment in the store.
- Completing customer transactions and responding to customer inquiries.
- Replenishing products and supplies to ensure our products are well stocked.
- Assisting the Store Manager with the proper execution of all store level merchandising and marketing programs.
- Assisting the Store Manager with training of the Customer Service Associates.
- Developing and encouraging top-notch customer service standards with the store team.
- Working evening shifts and weekend shifts.
Keys to Success
A Successful Customer Service Leader is friendly, enthusiastic, energetic and willing to learn. A Customer Service Leader can advance his/her career by promotion to Manager in Training. At Cumberland Farms, we offer the most comprehensive training and a world of possibilities for those who wish to advance their career.